yesterday i got tatasky HD installed. I appreciate delay in installing as a small matter. But, at the time of installation, HDMI cable supplied by the tatasky had problem. I let my own cable for installation. The installation guy( engineer) demanded and collected (even though i resissted) Rs.150/- saying that, he has put two "connectors" which is not free. I paid as I have done a mistake by selecting this Service Provider(tata sky). the guy could successfully install the set top box and We could view the tv channels one by one. However, after say 2 hours(first day of installation), when we switched on the TV, nothing came. I called the guy who installed set top box, no response. I called toll free number, I wished to speak in Kannada, but they forced me to connect the guy who does not know the language. finally he also could not help me. He was repeatedly expressing that he will send the engineer next day at 2PM (what a drama to have 24x 7 online help line to waste our time).
Hello , I am Tatasky customer and having HD connection. HD connection (Upgrade from basic to HD) taken few weeks back around d 1.5 month. Your Agent delivered a universal remote , second day it was noticed that it is not working, Sam has been informed but no resolution till today. I informed to call centre. Few minutes back he called me and using slang language which is very surprising. I can not say what kind of technicians you recruit or your sales channels. I expect a resolve this issue by today evening or will take next step to inform corporate. Hoping for good service from a prestiges Tata Group of company. Thanks in Advance, Kumara
We have booked 2 connections and requested for cancellation. After repeated complaint with customer care, we find no response. 2 ladies by name Kushi - 9739284610 with other lady had visited my residence giving details of tata sky. They had promised all HD channels and monthly cost of Rs.250/-. But we received one connection and found all HD channels don't work and it is a additional cost. They had collected Rs.3600/- per connection of which one connection in Thanisandra and the other in RMV 2nd stage. We have been calling customer care for refund of both connections and till date there is no refund or response. We request you to process our refund of Rs.7200/- immediately.
Pathetic customer service. We were fools to think that being associated with TATA name would bring in professional service, but we were wring and how! The call center people have no clue, the technicians have no clue. I am going to discontinue my service HD service and would like a refund on the annual subscription we have already paid, which seems impossible at this point. I am not even sure if these reviews are ready by anyone at all.
From past 20 days I have signal problem, I had called the tata sky person but he didn't find out the problem, please send some experience person to check the problem. My tata sky ID no. Is 1078884721.
Dear sir I am harish jn from bangalore my subscription id is 1000153069 from 90days onwards I not available single I contact ur customer care they given all fake promises And they given massage on sms also they sent I given so many time call to that no nobody as recall me that massage is.. Hello, Your WO no.HVPDB51dated 29/04/2015 15:31 has been cancelled. Please give us a Missed call on 090156 90156 if you are still facing No Signal issues Pls kindly help me... Regards Jn Harish
Unprofessional and unresponsive attitude to repeated complaints about lack of signal since about 6 weeks. The lack of information or any kind of communication from Tata Sky is inexplicable and seems to show a complete lack of regard for paying customers. Repeated complaints are met with a response to "bear with us" and that a technician will visit within 48 hours.......... no resolution in sight. Helpline executives are unable to provide a time frame for resolution of the problem. This has gone on for too long and I would like to discontinue my subscription and get a refund of the amount paid. My subscription number is 1019187770.
I switched to Tata sky from the local cable operator expecting professional service. Sorely disappointed since March 2015 since more than half the channels are not received. All English serials, movies and news channels are off. And then you have the temerity to say that rates have increased when you should have given discount for the poverty in your services. I expected better from this brand but apparently you have stopped being interested in brand name and quality and are only interested in expanding services recklessly without adequate quality emphasis. When your recorded voices say that somebody will call us back within 24 hours it turns out to be a lie since there is no call even after 30 days. Seriously thinking of changing my service provider. Quite a shameful record of service delivery from Tata sky. Jahanzeb Akhtar, commissioner of income tax, Bangalore
Hi tatasky, I am not getting signals for my tatsky since 25 days and I have registered multiple complaints at support centre...no action is taken...why? Do they want to do business? I have never seen a worst service from tata group like this..
The worst ever bad experience I had with a service provider is Tata Sky. Trust me guys... Do not take Tata sky connection. They give a bullshit service.
Tata Sky services have degraded exponentially with time. I had requested for a relocation of my Tata Sky and it has been three weeks but no one from Tata SKy has contacted me. The customer care lines are always busy keeping you on hold for 30 - 35 mins and then it automatically disconnects with no response. Also the service people are quite arrogant and do not reply properly to your calls. i would not suggest anyone to go for this connection. Really disappointed with Tata Sky spoiling the brand value of Tata. Its better if they tell us clearly that no support can be provided from there end.
I think i have done my biggest mistake when i opted for Tatasky connection. At least have some courtesy to call the customer and let them know exactly how many days it will take to solve the signal problem. I have already paid for 1 year HD subscription. is this the way you cheat people.
My Tatasky set up box does not show any signal for the last 14 days now. Earlier in this month it did not work for 5 days. I have been trying to contact customer service but have not managed to speak to any of your BUSY executives. Why tata sky is so SHAMELESS 1. Despite no signal daily charges are been charged for the customer 2. The customer care numbers are unreachable but are charged Rs. 1.50 per minute 3. Each time customer care is reached the customer has to wit for 5 minutes and suddenly the call is cut 4. Sending a NS to 56633 costs Rs. 3 per SMS 5. Overall a customer loses minimum Rs. 150 for choosing tata sky as the provider
Rascals eating our money for free! Nor having stamina to reply to our calls!what is that ur eating other than our money! Tatasky full of shameless creatures!i request dont go for This product!
You A**H**ls not able to give the service right then get out of the business. I am not getting service past 19 days, numerous call went vain and number of complaints given but no bas***d visited to fix the connection. you Fu***ng idiots can't fix the problem and still updating you hardware more than 3 weeks.
For more than 15 days, my satellite TV service from tata sky has been non.functional and despite numerous complaint calls and sms to their helpline nos, no tech person has visited and rectified the dish alignment and setTop box configuration. Its appalling! Today is 13april2015 . Hundreds probably thousands of users have been impacted like this. At least there should be detailed emails sent to everyone explaining this outage and its reasons; and tat sky seniors should communicate realistic resolution timelines. They can also put out statements in the press explaining this. In my forty years of relationship experience with Tata group, I have never seen such abysmal management by tata company officers. Very sad! It has irretrievably marred the Tata reputation. - Anupam. Bangalore. India.
Fed up with the service... No transmission sincea week n worst thing is worst responses when I call tata sky and no one has even turned up to my place to c what's wrong... Having to be paid premiumly with tata sky HD+ this is the kind of service I am getting.... No sure date on when this will get rectified.... Can't wait long with IPL being started... Hot to cancel my connection n get it refunded???? I may have to look at alternatives....
I m ravins and I give complain for my setup is not responding. but still no body . Please send any technician for service.
They provide a dirty service. I am not able to view the Tatasky services from past 10days and given a complaint. till know not even one fucking engineer has called me and tried to resolve the problem. if you need to reach their call centre you need to wait on the call for 1hr or more to reach them. don't ever buy this